consumer protection


Do Not Buy Any Tickets From Ticketmaster or Live Nation Until the Prices Come Down
Justice Department Sues Live Nation-Ticketmaster for Monopolizing Markets Across the Live Concert Industry
Boycott Israel Until the Killing Stops!
No more trips to the Israeli "Holy Land"
Cease Fire!
A Pastoral Letter for Peace and the End of the Killing in Gaza and Israel from The Right Most Rev. Anthony Evans
.pdf 613kbIsrael has a moral right to defend itself, but it does not have a right to visit genocide on the Palestinian people of Gaza. The Israeli Army, who has confessed to killing the innocents of Gaza, should be charged with War Crimes!
Follow this link to read the entire pastoral letter
The Right Rev Evans Israel Embassy Visit
by National Black Church Initiative TVRev Anthony Evans, President of the National Black Church Initiative visits the Israeli Embassy in Washington, DC to support protestors against the Israel offensive against the Palestinian people and Israeli Defense Forces (IDF) attacks on the cities of Gaza and Rafah.
WANTED FOR CRIMES AGAINST HUMANITY!
NBCI Supports the ICC Arrest Warrant for Prime Minister Benjamin Netanyahu and Former Defense Minister Yoav Gallant
The National Black Church Initiative (NBCI), a coalition of 150,000 African African American churches support the International Criminal Court Arrest Warrant for Prime Minister Benjamin Netanyahu and Former Defense Minister Yoav Gallant for the sake of decency and all humanity.Vice-President of the European Commission Josep Borrell stressed that the ICC ruling applied to all state members of the European Union. The majority of EU countries support this warrant including The Netherlands, Turkey, Sweden and South Africa.
WANTED FOR CRIMES AGAINST HUMANITY!

KILLED OVER 200,000!
ARREST IMMEDIATELY
Follow this link to read the entire press release

Do Not Do Business with Pitney Bowes and Cancel Your Contract
Pitney Bowes Steals from Churches
According to numerous customer complaints, Pitney Bowes is often criticized for poor customer service, hidden charges, difficult cancellation processes and billing issues with many users reporting frustration regarding their inability to easily resolve problems or reach a live representative when trying to address concerns about their service or equipment lease.
This is often described as "horrible business practices" by dissatisfied customers.
Initial Complaint - 12/19/2024
Complaint Type: - Order Issues
This company is basically a scam. They lock you in with never ending automatically renewing agreement that you allegedly have the ability terminate but the termination requires that you pay off PB with an extortion fee on top of all the fees that you would owe over the remainder of the lease. So not really any ability to cancel just an ability to prepay for services you won't utilize. Multiple times I had reps from PB tell me that termination was possible and would be initiated upon bringing my account up to date on payment. Each time no termination was initiated by PB.
Initial Complaint - 12/19/2024
Complaint Type: Order Issues
Pitney Bowes has unacceptable customer service practices and a lack of support for loyal clients. As a long-time user of their services for the past 15 years, I have maintained three accounts with the company. While two of these accounts are functioning without issue, one account has been plagued by unresolved problems and an astonishing lack of support. The problematic account is tied to a previous address that we vacated years ago, yet the billing and correspondence remain associated with that outdated information. Despite numerous attempts to resolve this issue, I have been met with inexplicable charges that make zero sense, and worse, I have no means to directly address these concerns with a customer service representative.
Initial Complaint - 11/18/2024
Complaint Type: Order Issues
3/3/2022 I attempted to cancel. A case was opened but I couldn't access the information. It said that case had been closed. In the chat it mentions cancelling over the phone as the primary way to cancel. Is this to prevent a paper trail of cancellation attempts?
Initial Complaint - 10/30/2024
Complaint Type: Delivery Issues
Rare and irreplaceable item has not been delivered. It arrived into ********* on the 7th of October and no attempt to deliver the item has been made. Pitney Bowes won't update on which carrier is meant to have completed the delivery or where it is currently located.
Initial Complaint - 10/28/2024
Complaint Type: Billing Issues
*** ************** (***) entered into a new agreement in January 2020 with Pitney Bowes (PB). It was a very simple agreement, a copy of which is enclosed. *** never understood and it was never communicated that PB billed like no other vendor, and we believe their unique, confusing, and entrapping billing programs confused our experienced controller which ended up turning a $50 a month postage bill into what is now $7000 in late fees and finance charges. The primary examples of the PB's unique, confusing, and entrapping billing programs are 1) PB sent two different bills one for postage and one for the machine. Who ever heard of two bills from one company? 2) PB’s postage bill was billed like a credit card bill with minimum payments which our controller paid thinking that was what was due. Since *** didn’t understand this was like a Credit card company billing this unique credit card billing practice ended up adding $7,000 in exorbitant late fees and finance charges to our account.
Initial Complaint - 10/23/2024
Complaint Type: Delivery Issues
Ink for the send pro mailstation was ordered three times since September and not one order has been received. The customer service portal and telephone calls have not resolved the issue. Pitney Bowes has three invoices for each order still deemed due despite me creating "cases" on their portal. I have tried calling customer service and the phillipine speaking person hangs up on me. I have attached a printout of the three invoices they claim are due for ink that was never delivered and my recent "case" filed online.
Initial Complaint - 10/26/2023
Complaint Type: Billing Issues
Pitney Bowes was notified several time of consistent problems. Letters attached, the contract was canceled in writing and the equipment shipped back. Pitney Bowes has now sent this to a collection agency, who is stating contracts can not be cancelled.
Initial Complaint - 08/11/2023
Complaint Type: Product Issues
After years of being a loyal customer, we had to cancel our account with Pitney Bowes at the end of the lease term in March of 2023. We followed all the instructions and unloaded $82.48 in unused postage from the meter before we returned it. Pitney Bowes charged us $54.00 for the box to return the meter which we paid immediately by credit card. The unused postage was supposed to be refunded to us. In Pitney Bowes' email of 4/25 (see uploaded files), we were told that we would receive the refund in between 10 days. As of today, after numerous emails and 2 cases, which were both closed by Pitney Bowes without satisfactory response, we still have not received the refund.
Initial Complaint - 03/16/2022
Complaint Type: Delivery Issues
This is regarding the Tracking Number: 9*********5554*********704. I ordered a dress for a special occasion from ******** and had the package shipped on February 25th. It made it past customs and got to *** ******* on March 8th, 2022. It went through a few more states until it got to the **** ****** **** facility on March 11th and left March 12th. It has now been 4 days and the package has not arrived at a local post office or had any update of any kind. I need this package by a certain date and no one from Pitney Bowes is helping. I called the post office and they said they have no idea where it is. Pitney Bowes has no way of helping or responding and the merchant told me to contact Pitney Bowes directly. It should not take 4 days for a package to go from one facility to another that is in the same state. I am appalled by the lack of customer service and help that has been given. Shipping times should not take this long and no one knows where my package is.
Initial Complaint - 03/02/2022
Complaint Type: Delivery Issues
I ordered merchandise from a vendor that used Pitney Bowes as a shipping method. I have been waiting for my package with a delivery date of Feb. 28th that hasn't showed up. You can't get anyone on the line, if you get someone on the line they don't want to give you any information about merchandise that belongs to you. That's absurd!!! After looking at some of the complaints of the thousands of complaints I have come to the reality of not only every employee in there company should be investigated on a federal level, this company Pitney Bowes should be forced to close there business!!!! Too many complaints of products coming up missing. Missing=Theft. Tampering with mail products are a federal offense and these employees should be prosecuted to the fullest!!! No one wants to be stolen from especially if they are a hard earning citizen. I need help with this situation. If I can't get help I promise you I will go to ******* ** and press charges personally!!! Best thing Pitney Bowes can do is have my package here with my merchandise at my front door ASAP!!!!
Initial Complaint - 02/17/2022
Complaint Type: Delivery Issues
I have mail orders from two different businesses. The packages I ordered are delivered through ****. My orders were sent via Piney Bowes. My packages have been stuck in PB possession. **** tracking stated the ********** ******* Post Office has been waiting for them over a week. I am getting no updates. Pitney Bowes is holding my packages. Why? No response.
Initial Complaint - 01/27/2022
Complaint Type: Billing Issues
In over 21 years of running my business I have never had an issue with my bank's billpay getting to any of my vendors on time except Pitney Bowes. This last time my bank sent the Jan.19th, 2022 due date payment on Jan. 9th (Check #**** from your *******. ****** account was mailed to Pitney Bowes on 01/09/2022. Funds for this payment will be withdrawn from your account when Pitney Bowes cashes the check. ) However Pitney did not post it until Jan. 24th. Because I am in a lease I cannot just cancel my service so I have no choice to pay these late fees and finance charges, however this is not justified and I would like all fees related to this payment reversed.
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TARGET IS TARGETING EVERY YOUNG BLACK AND LATINO MALE WHO WALKS THROUGH THEIR DOORS!! THIS IS WHY NBCI IS (TARGETING) BOYCOTTING THEM!!!

EMAIL OR CALL TARGET 1-800-440-0680.AND TELL THEM TO STOP TARGETING OUR YOUNG BLACK MALES!!
NBCI Mission Statement Concerning Personal and Business Finance
Over the past eight years the Black community has experienced what amounts to an economic tsunami. Billions of dollars have left the Black community through the foreclosure crisis, the devaluing of existing homes owned by African Americans, the devaluing of African American retirement plans and 401Ks and the loss of employment and business opportunities. We will focus our energy on learning how to build wealth and manage it. We will provide actionable information on municipal bonds, stocks, savings, currency investment, insurance and other wealth building tools.- 34,000 Black Churches of NBCI Have Asked The Federal Trade Commission and The Consumer Financial Protection Bureau To Investigate The Airlines, Hotels and Car Rental Point System.pdf [121kb]
Our Members Think It Is Rigged - 34,000 Churches of The National Black Church Initiative Launches A Boycott Against AT&T.pdf [216kb]
Rotten customer service and high prices - NBCI Launches a Boycott with 34,000 Churches Against Green Dot Corporation Credit Cards.pdf [125kb]
They target the poor - NBCI Locates Nearly Sixty Thousand Complaints Against BB&T Among African Americans in the Southeast .pdf [121kb]
Phase 1 has ended. Phase two begins in 30 days, National Black Religious Broadcasters Joins Boycott - Archived February 25, 2014 - NBCI Launches National Boycott Against BB&T Bank.pdf [132kb]
We declare a national boycott against BB&T over the next seven years and are investigating 35,000 Complaints Against BB&T
Consumer Financial Resources
Black Church Consumer Index Survey Project (BCCIS)
The National Black Church Initiative's (NBCI) Black Church
Consumer Index Survey (BCCIS) is an innovative tool to track and
analyze up-to-date data covering our membership's interactions
with the market place. BCCIS enables NBCI to better understand
the behaviors and patterns corresponding to a wide array of
products and issues across our 34,000 churches and 15.7 million
members.

Why Don't More Financial Advisors Look Like Lazetta Braxton? - How to Address the Industry's Race Problem
More black families are entering the economic mainstream, have mor income and are saving for college and retirement.... They need advice and [the financial services industry] is passing up millions of dollars by not reaching out to them. -Rev. Anthony Evans